How to update your personal details
You can review and update your personal details, addresses and vehicles in your MoneySuperMarket profile. You can also update the name and address used for your TransUnion credit report separately in Credit Score.
Updating your profile won’t change the details on any active policies or products. You’ll need to make those changes directly with the provider or through the service where your policy or product is managed.
Update your name, date of birth or other personal details
Sign in and open Profile.
In About you, select View.
Select Edit in the section you want to update.
Make your changes and select Save Changes.
If a field is locked
If you’re signed up to Savings or Investments by MoneySuperMarket, some personal information fields will be locked to help keep your account credentials secure.
To change a locked field, contact our support team through the Messenger. If you’re already chatting with Fin, our AI support agent, just ask to speak to the support team.
Having trouble updating your details?
If you have other people listed on your profile, their driving licence details could be preventing you from making changes. We check the driving licence number against the surname and date of birth saved in the profile, so if you're overwriting their details, you'll need to update or remove the driving licence information first.
Go to 'About you', scroll to 'Your driving licence' and select 'Edit'. You can then enter your licence details or select that you can't provide them right now. Once you've done this, try updating your personal details again.
Update your details in Credit Score
You can update the name and address used to request your TransUnion credit report separately from the details in your profile.
Sign in and open your personal details in Credit Score.
Select the pen icon labelled Edit address to change your address, or Edit name to change your name.
Follow the on-screen steps to complete the update.
To change your date of birth in Credit Score, contact our support team through the Messenger. If you’re chatting with Fin, just ask to speak to the team.
Update your main residential address
To change the address where you live:
Open Profile.
In About you, select View.
Select Edit in the Your Address section.
Update your address and select Save Changes.
If the address field is locked because you’re signed up to Savings or Investments, contact our support team for help.
Add, edit or remove saved addresses
You can manage the properties and addresses saved in your profile directly, without running a new comparison quote.
Open Profile, then select Properties:
Add an address: select Add a property and follow the on-screen steps.
Edit property details: open the property you want to update, then select Edit in the relevant section.
Remove an address: select the bin icon next to the property you want to remove.
If there’s no bin icon beside your main residence, use About you → Your Address → Edit to update where you live.
Add, edit or remove a vehicle
Open Profile, then select Garage:
Add a vehicle: select Add a vehicle and follow the on-screen steps.
Edit vehicle details: open the vehicle you want to update, then select Edit in the relevant section.
Remove a vehicle: select the bin icon next to it.
Removing a property or vehicle from your profile won’t cancel an insurance policy.
Need help?
If you can’t update your details, contact our support team through the Messenger. If you’re already chatting with Fin, just ask to speak to the team.