Can't find your vehicle or address whilst getting a quote? Don't worry, we can still help.
We do our best to keep our site updated, but sometimes your information might not be there yet because other companies may have not updated it yet. If that happens, here's how to fix it.
If your vehicle isn't listed
Our tool uses data from the DVLA (Driver and Vehicle Licensing Agency), so check that your car's details are correct with them first. You can do this here.
If your car is brand new, its details might not have reached our website yet. You can still get quotes by choosing the closest match, but contact the insurer before buying to update your car details on the policy.
You can also find your car by its make and model. Look for the option below where you usually enter your registration.
If your address isn't listed
If your address isn't showing up, please contact our customer support team and let us know which part of the site the address isn't appearing on (for example, car insurance or travel insurance). The team can then investigate why the address isn't appearing.
Important
If you've obtained a quote using a different address, please contact the insurer before buying to make sure your correct address is added and you're fully covered. Prices can change depending on your address.
If you're running an energy comparison and your address isn't listed, please contact your current energy supplier and ask it to check that your electricity supply is registered under your address on the electricity industry database, as this is where our energy address lookup primarily sources its data from.