Keeping your personal information up-to-date in Credit Score is essential for ensuring the accuracy of your credit report. Whether you've moved to a new home, changed your name, or need to correct your date of birth, we're here to guide you through the process.
Updating Your Name or Address
You're in control - you can easily update your name or address directly in Credit Score.
Simply follow these steps:
Log in to your Credit Score account.
Navigate to the "Personal Information" section of your credit report.
Locate the fields for your name and address.
Make the necessary changes and save your updated information.
That's it! Your updated name or address will be reflected in your Credit Score account.
Updating Your Date of Birth
For security reasons, updating your date of birth requires a quick chat with our friendly support team. Here's how to do it:
Log in to your Credit Score account.
Click on the messenger icon to start a conversation.
Let our team know you need to update your date of birth.
We'll guide you through a simple verification process to confirm your identity.
Once verified, we'll update your date of birth for you.
Important Notes
Incorrect Information on Financial Accounts
If you notice any incorrect personal information associated with a specific financial account on your credit report, such as an incorrect date of birth or address, please contact the account provider directly to update it. These changes will typically be reflected in your Credit Score report within 6-8 weeks.
Stay Up-to-Date
Remember, keeping your personal information accurate is crucial for maintaining a healthy credit report.
We're Here to Help!
If you have any questions or need further assistance, don't hesitate to reach out to our support team via the Messenger on our website or in the app. We're always happy to help.