At MoneySuperMarket, we're all about helping you save money and take control of your finances. That includes control over your personal information, which is why we're happy to tell you about your rights under the General Data Protection Regulation (GDPR).
Under GDPR, you have the right to access and understand the data we hold about you, including your comparison searches and use of our services.
Ready to take a look? Here's how
Head to our Contact Us page: Look for the option "I want to request a copy of my data"
Fill out the form: It's simple! Just provide your name, email address, and any specific areas of data you'd like to see. The more details you give us, the faster we can send you your information.
Or, send us an email: Write to us at email@example.com with "GDPR Subject Access Request" in the subject line. Briefly explain your request and include your name and email address.
What happens next?
Once we receive your request, our dedicated team will first need verify your identity and then start the process of gathering your data. They will be in touch to securely request a copy of some identity documents - this is a requirement so that we can prove who you say you are, and protect your personal data. We aim to send you a secure copy within one calendar month.
Key Points to Remember:
- We take data privacy seriously and handle your request with the utmost care and security.
- We need to verify your identity before we can release any data to you; we can verify you by copies of photo ID (such as driving license or passport). The team will provide further details and a list of options.
- If you have any questions about your data or GDPR, our friendly team is here to help! Just reach out through the "Contact Us" page or email.