Depending on what you're buying, the payment process on MoneySuperMarket can vary. Here's a quick overview:

Most products:

For most products, like insurance or broadband, you'll complete your purchase directly on the provider's website. You'll enter your payment details there, either by setting up a direct debit or making a card payment.

Energy & Life Insurance:

If you're switching energy providers or buying life insurance, we'll collect your bank details for your chosen company to set up a direct debit.

Travel Insurance (without pre-existing conditions):

We handle payments for this type of travel insurance. You'll provide your card details (number, expiry date, and CVC/CVV code) on our secure payment page. Our site is protected by Digicert, so your information is safe with us. Look for the padlock or key icon in your browser to confirm the connection is secure.

Travel Insurance (with pre-existing conditions) and other products:

You'll be redirected to the provider's website to complete your purchase. You'll enter your payment details there, either by direct debit or card payment.

We hope this clears things up! If you have any other questions about paying for products, feel free to contact us through the Messenger, or by clicking "get more help" if you're speaking to our AI-powered chatbot.