Skip to main content

Your Life Insurance Reward: How to Claim It and What to Do If It's Missing

Everything you need to know about rewards for purchasing Life Insurance through MoneySuperMarket

Updated over 3 weeks ago

Deciding to get life insurance is a brilliant step in protecting your family’s future, and we’re thrilled to offer a little thank you for choosing to buy a policy through us.

This guide will walk you through exactly how to qualify for and claim your gift card. We’ll also cover what steps to take if you’ve paid your premiums and are wondering where your reward is.

How to Qualify for Your Gift Card

To be eligible for this special offer, you need to have purchased your life insurance policy directly through the MoneySuperMarket website and have successfully paid your first six monthly premiums.

Once your sixth payment has cleared, you’ve officially qualified! It’s important to note this offer is for policies bought online and is separate from our SuperSaveClub.

How Much Will My Gift Card Be?

We believe in being transparent, so it's helpful to know that the value of your gift card depends on the value of your monthly premium. It’s a tiered system to make it fair for everyone.

Here is a breakdown of the reward values:

  • For monthly premiums up to £9.99: you’ll receive a £35 gift card.

  • For monthly premiums from £10.00 to £14.99: you’ll receive a £75 gift card.

  • For monthly premiums from £15.00 to £29.99: you’ll receive a £150 gift card.

  • For monthly premiums from £30.00 to £44.99: you’ll receive a £200 gift card.

  • For monthly premiums from £45.00 to £69.99: you’ll receive a £250 gift card.

  • For monthly premiums of £70.00 or more: you’ll receive a £300 gift card.

The value is based on your first monthly premium and includes any associated fees.

How to Claim Your Gift Card: A Step-by-Step Guide

The process for claiming your gift card is straightforward. The most important part is to keep an eye on your inbox.

Step 1: Look for an Email from GiftCloud

After you have successfully paid your sixth monthly premium, our partner GiftCloud will send you an email with instructions on how to claim your reward. This email will be sent to the address you used when you originally bought your policy.

You should expect this email to arrive within 40 days of your sixth payment.

💡 Important Tip: Many customers find this email accidentally ends up in their junk or spam folders. Please make sure to check these folders regularly so you don't miss it!

Step 2: Register to Get Your Gift

The email from GiftCloud will contain a unique link. You must click this link to register and confirm your details. Please note that you have 90 days from the date of the email to claim your reward, so it's best to do it as soon as you see it.

Step 3: Receive and Enjoy Your Gift Card!

Once you've registered, you’ll be able to choose your e-gift card from a selection of retailers. The gift card will then be sent to you electronically.

"I've Qualified, But Where Is My Reward?"

If you've paid your six premiums and are waiting for your reward email, here’s a simple checklist to follow before you get in touch.

  • Has it been more than 40 days? Remember, the email is sent within 40 days of your 6th successful payment.

  • Have you thoroughly checked your spam or junk folder? This is the most common reason for a seemingly missing reward. Please search for an email from GiftCloud.

  • Did you use a different email address? The email will be sent to the address you used when purchasing your policy.

If you’ve checked all the above and still can't find your reward email, our partners at GiftCloud can help you directly.

You can email their support team at: hello@giftcloud.com

Please provide them with your name and policy details so they can investigate for you.

Ready to Find Great Value Cover?

If you haven’t got your policy yet, comparing life insurance quotes with us is a simple way to find the right cover for you and your family at a price that works for you.

Did this answer your question?