Ever wished you could get a little something back on your everyday shopping? Well, with cashback, you can! It's a fantastic way to make your money go further, and as a SuperSaveClub member, you have the power to earn it. This guide will show you exactly what cashback is and how you can start earning those rewarding savings.
What Exactly is Cashback? Putting You in the Know
Think of cashback as a reward you get for shopping. When you make a purchase through a cashback program, you receive a percentage of the money you spent back. So, if you buy something for £100 with a 5% cashback rate, you'd get £5 back – it’s that simple!
It’s important to know that this type of cashback is different from asking for cash from a supermarket cashier when you pay with your debit card. This is an extra reward you earn for shopping smart through specific programs like SuperSaveClub. Many people love cashback because it’s a straightforward way to get real money back on purchases you were going to make anyway!
Earning Cashback with Your SuperSaveClub Membership: You're in Control!
Your SuperSaveClub membership is your key to unlocking fantastic cashback opportunities with a wide range of popular retailers.
Important: Cashback vs. Product Purchase Rewards
Before we dive into how you earn cashback from shopping, it's helpful to understand that SuperSaveClub offers you a couple of great ways to get extra value:
Product Purchase Rewards: You might already know that when you buy certain financial products through MoneySuperMarket (like car insurance, home insurance, broadband, or mobile contracts), SuperSaveClub gives you a reward – valued up to £20. This is a fantastic perk for sorting out your household bills and financial products!
Retailer Cashback (Our Focus in This Guide): The 'cashback' we're focusing on in this guide is specifically the money you earn back as a percentage of your spending when you shop online with our partner retailers through the SuperSaveClub Hub.
Both are brilliant ways SuperSaveClub helps you save, but they're earned through different activities. Now, let's explore how you can earn that retailer cashback!
How SuperSaveClub Brings Retailer Cashback to You
So, how does this retailer cashback work for you? MoneySuperMarket has partnered with many different brands. When you decide to shop with one of these brands:
You start your shopping journey from the SuperSaveClub Hub on the MoneySuperMarket website or app.
You click on the special link for the retailer you want to shop with.
The retailer sees that SuperSaveClub sent you their way.
After you complete your purchase, the retailer pays MoneySuperMarket a commission.
We then share a portion of that commission with you as cashback!
It’s a win-win: you get money back, and the retailer gets a new sale. The most important thing for you to remember is to always start your shopping from the SuperSaveClub Hub to ensure your purchase is tracked, so you get your retailer cashback.
Your Simple Steps to Earning Retailer Cashback:
Ready to start earning? It’s easy to get going:
Step 1: Visit the SuperSaveClub Hub: Log into your MoneySuperMarket account and head over to the SuperSaveClub Hub. You can do this on our website or through the MoneySuperMarket app.
Step 2: Explore Your Cashback Offers: In the Cashback section, you’ll find a list of all the retailers offering cashback. You can browse your favourite brands and see their current cashback rates.
Step 3: Click Your Way to Savings (This is Key!): Found a retailer you want to shop with? Great! You must click on the link provided for that retailer directly from the SuperSaveClub Hub. This click activates the tracking that makes sure you get your cashback.
Step 4: Shop as You Normally Would: After clicking the link, you’ll be taken to the retailer's website. Now, just shop, add items to your basket, and check out as you usually do.
Step 5: See Your Cashback Appear: Once you've made your purchase, we'll track it. Your earned cashback will then show up with a 'pending' status in your SuperSaveClub wallet.
Key Things for You to Know About Your SuperSaveClub Retailer Cashback
To make the most of your retailer cashback, here are a few important details:
Understanding Your Earning Potential
Earning Rates: With SuperSaveClub, you can earn up to 10% cashback from retailers. However, the actual rate can vary depending on the retailer and any specific promotions they’re running. It’s really important that you check the specific rate shown in the SuperSaveClub Hub for each retailer before you shop.
What Counts for Cashback: Your cashback is usually calculated as a percentage of the amount you spend with the retailer. This amount typically doesn't include VAT, delivery charges, or any other additional fees.
What Might Prevent or Reduce Your Retailer Cashback?
Sometimes, retailer cashback might not be paid or could be reduced. Here are common reasons:
Using other discounts: If you use a voucher code or discount that wasn't provided or approved by SuperSaveClub for that purchase, it might mean you don’t get your cashback. Retailers often only allow one type of discount or reward per purchase.
Returning items or cancelling orders: If you return an item or cancel a service, the cashback for that purchase will usually be cancelled too.
Not starting at SuperSaveClub: If you go directly to the retailer’s website without clicking through the SuperSaveClub Hub link first, your purchase won’t be tracked, and you won’t receive cashback.
Buying excluded items: Some retailers might not offer cashback on certain items like gift vouchers or when using finance options. Always check the terms for each offer in the Hub.
Your Retailer Cashback Journey: From 'Pending' to 'Paid'
Here’s what happens after you’ve made your purchase:
Tracking and Confirmation: A Little Patience Goes a Long Way
Pending Status: After your purchase, your retailer cashback will usually appear as 'pending' in your SuperSaveClub wallet within 72 hours. This means we've logged your purchase and it's waiting to be confirmed by the retailer.
Confirmation Time: It generally takes about 3 to 4 months from your purchase date for your retailer cashback to change from 'pending' to 'confirmed'. For travel purchases (like hotels or flights), it can sometimes take longer, often until after you’ve completed your trip. This waiting period allows for things like return periods to pass before the retailer confirms the sale and pays the commission.
Redeeming Your Hard-Earned Retailer Cashback: The Rewarding Part!
Minimum to Redeem: Once you have at least £5 in confirmed retailer cashback, you can redeem your earnings.
How to Redeem: When you’re ready and have £5 or more, you’ll be able to redeem through your SuperSaveClub wallet. You'll then get an email from Giftcloud, our trusted partner who helps us get your rewards to you.
Your Reward Choices: Through Giftcloud, you can choose how you want to receive your cashback. Popular options include:
Gift vouchers for top retailers like Amazon.co.uk, Sainsbury's, Argos, and Just Eat.
A pre-paid Mastercard, which gives you the flexibility to spend your cashback in lots of different places.
An Important Note on Expiry: Once your retailer cashback becomes 'confirmed' and redeemable, you have 12 months to redeem it from that date. So, make sure you claim your rewards in good time!
Your Top Tips for Maximising Retailer Cashback Earnings
Want to become a cashback champion? Here are a few tips to help you make sure you get all the retailer cashback you deserve:
Always Start with SuperSaveClub: This is the golden rule! Every time you want to earn retailer cashback, begin your shopping journey by clicking through the retailer's link in the SuperSaveClub Hub.
Allow Cookies: Cashback tracking relies on cookies (small digital trackers). Make sure cookies are enabled in your web browser settings.
Clear Your Cookies Occasionally: Before you start a shopping session through SuperSaveClub, it can be helpful to clear your browser's existing cookies. This can prevent older cookies from interfering with the new tracking.
Complete Your Purchase in One Go: Try to complete your purchase in a single, uninterrupted session after clicking through from the Hub.
Check Before Using Other Discounts: If you have a voucher code from somewhere else, be aware that using it might mean you don't get cashback, unless SuperSaveClub specifically says you can use it with the cashback offer.
What if Your Retailer Cashback Isn't Showing?
We want to make sure you get every penny you earn!
If your purchase doesn't show as 'pending' in your SuperSaveClub wallet after 72 hours (unless the retailer’s terms on the Hub stated a longer tracking time), or if you think an amount is incorrect, please don't worry. The best thing to do is to contact MoneySuperMarket's customer support team. You can usually reach them through our online messenger service, and they’ll be happy to help investigate for you.
Get Ready to Earn!
Retailer cashback through SuperSaveClub is a simple and effective way for you to get more value from your shopping. By understanding how it works and following a few easy steps, you can take control and watch those savings add up. Remember, this is just one of the great ways SuperSaveClub helps you make your money work harder, alongside rewards for financial product purchases and other exciting perks!
Ready to start earning retailer cashback? Head over to the SuperSaveClub Hub in your MoneySuperMarket account now to discover all the latest cashback offers!