What is the MoneySuperMarket ChatGPT app?

The MoneySuperMarket app for ChatGPT lets you search and compare deals — from car insurance to broadband — through a natural conversation, without ever leaving ChatGPT.

Is this made by MoneySuperMarket or ChatGPT?

The app is built and operated by MoneySuperMarket. It runs inside ChatGPT, which is made by OpenAI, but the deals, results, and information you receive come directly from MoneySuperMarket. If you have a question about your results or a product, our team is here to help. For anything related to ChatGPT itself, you'll need to contact OpenAI.

Is this made by MoneySuperMarket or ChatGPT?

The app is built and operated by MoneySuperMarket. It runs inside ChatGPT, which is made by OpenAI, but the deals, results, and information you receive come directly from MoneySuperMarket. If you have a question about your results or a product, our team is here to help. For anything related to ChatGPT itself, you'll need to contact OpenAI.

Who can use the MoneySuperMarket ChatGPT app?

Anyone with a ChatGPT account can use it. You don't need a MoneySuperMarket account to get started — for example, you can get a car insurance estimate without signing in. Connecting your MoneySuperMarket account unlocks more personalised results, like full quotes.

Do I need a ChatGPT account?

Yes, you'll need a free ChatGPT account to access the app. If you don't have one, you can sign up at chat.openai.com — it's free and only takes a few minutes. Once you're set up, open ChatGPT, go to Apps in the sidebar, and search for "MoneySuperMarket" to get started.

Is this available in the UK only?

Yes. The app is designed specifically for UK consumers and covers UK products and services, including car insurance, broadband, and savings accounts.

Is the MoneySuperMarket ChatGPT app free to use?

Yes, the app itself is completely free. You'll just need a ChatGPT account — it works on both free and paid ChatGPT plans.

Can I use it on mobile and desktop?

Yes. The app works on both desktop and mobile versions of ChatGPT, so you can use it however suits you best.

Do I need to download anything?

No downloads needed. The app runs directly inside ChatGPT. Just open ChatGPT, go to Apps in the sidebar, and search for "MoneySuperMarket" to get started.

How do I start using the app?

Open ChatGPT, select Apps in the sidebar, and search for "MoneySuperMarket." Once you've found it, just start chatting — try something like "How much could I save on car insurance?" or "What's the best broadband deal for my area?"

Does the app replace the MoneySuperMarket website or app?

No — it's an additional way to access MoneySuperMarket. Think of it as a more conversational option alongside our website and app, so you can choose whichever works best for you.

Will more features be added in future?

Yes. The app is evolving, and we plan to add more products and features over time. Several answers in these FAQs note things that aren't available yet — we'll update this page as new capabilities are released.

What products and services can I currently compare?

Right now, you can use the app to compare car insurance, broadband deals, savings accounts, and current accounts. If you find a savings or current account you'd like to open, you'll be taken directly to the provider's website to complete it securely. We're working on expanding the range of products available — so watch this space.

Do I need to sign in to get a car insurance estimate?

No. You can get a quick car insurance estimate by answering just five questions — no MoneySuperMarket account required.

What's the difference between an estimate and a quote?

An estimate gives you a quick ballpark figure — no account needed. A full quote is more detailed and personalised, and is available when you connect your MoneySuperMarket account through ChatGPT.

Can I switch or buy a policy within ChatGPT?

Not yet. You can compare and explore deals within ChatGPT, but to complete a purchase you'll be directed to the MoneySuperMarket website or app where you can proceed securely.

Can I search for credit cards or loans?

Not at the moment. Currently, you can compare savings accounts and current accounts — and when you find one you like, you'll be taken directly to the provider's website to open it.

How does the app know what broadband speed I need?

The app asks a few simple questions about how you use the internet at home — things like streaming, gaming, or working from home — and uses your answers to recommend the right broadband speed for you.

Are the broadband deals personalised?

Yes. Recommendations are tailored to your location and usage needs, and the app compares the same providers and deals as the MoneySuperMarket website — so you're not missing out on anything.

Will the app remember my previous conversations?

The app doesn't store your previous conversations or personal details between sessions, so you may need to re-enter information each time you start a new chat. This is because the app runs within ChatGPT, and each conversation starts fresh. Any information you do share is only used to provide your results within that session.

What rewards can I earn through the app?

When you take out an eligible product through MoneySuperMarket, you'll earn a SuperSaveClub reward. This works in the same way as it does through our website and app.

How accurate is the information the app provides?

The app surfaces real deals and information directly from MoneySuperMarket, so the products and prices you see are the same as those available on our website.

However, results are based on the details you share during the conversation, so the more accurate your answers, the more relevant your results will be. All results should be treated as a starting point for comparison — we always recommend reviewing full policy or product details before making a decision.

Is MoneySuperMarket regulated?

Yes. MoneySuperMarket is authorised and regulated by the Financial Conduct Authority (FCA). The app surfaces the same regulated products available through our main website, so you can compare with confidence. You can verify our FCA registration on the FCA Register.

What happens if I receive incorrect information?

While we work hard to ensure accuracy, if something doesn't look right please don't rely on it when making a financial decision. You can verify any result directly on the MoneySuperMarket website, or speak to our AI Assistant Fin for support — just click the messenger icon in the bottom right of your screen when you're on the MoneySuperMarket website.

What should I do if MoneySuperMarket isn't showing up in ChatGPT?

Open ChatGPT and look for Apps in the left-hand sidebar. Select it, then type "MoneySuperMarket" in the search bar. If it still doesn't appear, try refreshing ChatGPT or restarting the app.

Why am I getting an error when trying to use the app?

First, make sure you're accessing the app correctly: open ChatGPT, go to Apps in the sidebar, and search for "MoneySuperMarket." Also check that you're based in the UK and not connected to a VPN, as the app is only available to UK users.

If you're still seeing an error, our team is happy to help. When you're on the MoneySuperMarket website, click the messenger icon in the bottom right of your screen to chat with Fin, our AI Assistant.

What if I need more help?

You've got a few options. You can keep the conversation going in ChatGPT, or browse our guides on the MoneySuperMarket website for more information. If you need help with your account or a specific product, our AI Assistant Fin is available on the MoneySuperMarket website — just click the messenger icon in the bottom right of your screen to get started.

Will using the ChatGPT app affect the prices I see?

No. Prices and deals are the same as those available through MoneySuperMarket's other channels.

Are the results guaranteed to be the cheapest available?

We always aim to show you competitive deals, but prices can vary depending on the provider and your personal circumstances — so it's worth comparing a few options before you decide.

Is connecting MoneySuperMarket to ChatGPT safe?

Yes. Connecting the app is entirely your choice, and MoneySuperMarket handles your data in line with UK data protection law (GDPR). You can find full details in our Privacy Policy.

Am I in control of my data?

Yes. You can connect or disconnect the MoneySuperMarket app from your ChatGPT account at any time through ChatGPT's settings.

Is my data secure?

Any information you type into ChatGPT is subject to OpenAI's Terms and Privacy Policy — MoneySuperMarket doesn't control how ChatGPT stores or processes that data.

Any personal information you share with MoneySuperMarket through the app is handled securely in line with our standard data protection practices, and is only used to provide you with relevant results.

We'd recommend reviewing OpenAI's Privacy Policy alongside our own MoneySuperMarket Privacy Policy if you'd like to understand more.

Does ChatGPT store my personal information?

Any information you share in a ChatGPT conversation may be stored by OpenAI in accordance with their Terms of Service and Privacy Policy. MoneySuperMarket only receives the information needed to provide your results, and handles it in line with our own privacy standards. For full details, please review OpenAI's Privacy Policy.