# MoneySuperMarket Help Centre

> Hi {{first\_name|fallback:"there"}}! Need help? We've got you.

## English

### Your account, data and privacy

- [Your Data Rights with MoneySuperMarket](https://support.moneysupermarket.com/en/articles/10200464-your-data-rights-with-moneysupermarket.md)
- [Improving your loans eligibility accuracy through Open Banking](https://support.moneysupermarket.com/en/articles/15110736-improving-your-loans-eligibility-accuracy-through-open-banking.md)
- [How do I reset my password?](https://support.moneysupermarket.com/en/articles/8991374-how-do-i-reset-my-password.md)
- [How to update your email address](https://support.moneysupermarket.com/en/articles/9404602-how-to-update-your-email-address.md)
- [How to update the mobile phone number linked to your account](https://support.moneysupermarket.com/en/articles/14718367-how-to-update-the-mobile-phone-number-linked-to-your-account.md)
- [How to update your personal details](https://support.moneysupermarket.com/en/articles/9405196-how-to-update-your-personal-details.md)
- [How do I view my quotes?](https://support.moneysupermarket.com/en/articles/8991373-how-do-i-view-my-quotes.md)
- [Common questions about the Policy Hub](https://support.moneysupermarket.com/en/articles/9346013-common-questions-about-the-policy-hub.md)
- [How do I request a copy of my personal data?](https://support.moneysupermarket.com/en/articles/8991370-how-do-i-request-a-copy-of-my-personal-data.md)
- [How do I unsubscribe from MoneySuperMarket emails?](https://support.moneysupermarket.com/en/articles/8991371-how-do-i-unsubscribe-from-moneysupermarket-emails.md)
- [How to close your MoneySuperMarket account](https://support.moneysupermarket.com/en/articles/8991372-how-to-close-your-moneysupermarket-account.md)
- [Your data rights](https://support.moneysupermarket.com/en/articles/15555297-your-data-rights.md)

### Insurance

- [How do I make a claim on my policy, change my details or cancel?](https://support.moneysupermarket.com/en/articles/8991364-how-do-i-make-a-claim-on-my-policy-change-my-details-or-cancel.md)
- [How do I find out who I'm insured by?](https://support.moneysupermarket.com/en/articles/8991358-how-do-i-find-out-who-i-m-insured-by.md)
- [Your No Claims Bonus \(NCB\): Where to find it and how to prove it](https://support.moneysupermarket.com/en/articles/8991331-your-no-claims-bonus-ncb-where-to-find-it-and-how-to-prove-it.md)
- [Understanding additional drivers](https://support.moneysupermarket.com/en/articles/8991332-understanding-additional-drivers.md)
- [Your Life Insurance reward: how to claim it and what to do if it's missing](https://support.moneysupermarket.com/en/articles/10290053-your-life-insurance-reward-how-to-claim-it-and-what-to-do-if-it-s-missing.md): Everything you need to know about rewards for purchasing life insurance through MoneySuperMarket
- [Understanding pre-existing medical conditions: What you need to know](https://support.moneysupermarket.com/en/articles/8991336-understanding-pre-existing-medical-conditions-what-you-need-to-know.md)
- [Lost or not received your Travel Insurance documents? Here's what to do](https://support.moneysupermarket.com/en/articles/8991337-lost-or-not-received-your-travel-insurance-documents-here-s-what-to-do.md)
- [How do I declare a medical condition for a travel insurance quote?](https://support.moneysupermarket.com/en/articles/8991338-how-do-i-declare-a-medical-condition-for-a-travel-insurance-quote.md)
- [Can I take out travel insurance as a non-UK resident?](https://support.moneysupermarket.com/en/articles/8991340-can-i-take-out-travel-insurance-as-a-non-uk-resident.md)

### Home Services

- [How to Switch Energy Suppliers: A Step-by-Step Guide](https://support.moneysupermarket.com/en/articles/10273059-how-to-switch-energy-suppliers-a-step-by-step-guide.md)
- [How to Use MoneySuperMarket to Switch Your Energy Supplier](https://support.moneysupermarket.com/en/articles/10272995-how-to-use-moneysupermarket-to-switch-your-energy-supplier.md)
- [Moving Home and Switching Energy Suppliers](https://support.moneysupermarket.com/en/articles/10273028-moving-home-and-switching-energy-suppliers.md)
- [Smart Meters: Benefits, Concerns, and FAQs](https://support.moneysupermarket.com/en/articles/10273013-smart-meters-benefits-concerns-and-faqs.md)
- [Has your energy switch been unsuccessful? Here's what to do next](https://support.moneysupermarket.com/en/articles/9921136-has-your-energy-switch-been-unsuccessful-here-s-what-to-do-next.md)
- [Getting the Best Customer Service from Your Energy Supplier](https://support.moneysupermarket.com/en/articles/10272961-getting-the-best-customer-service-from-your-energy-supplier.md)

### Money

- [MoneySuperMarket Business Banking](https://support.moneysupermarket.com/en/articles/16003102-moneysupermarket-business-banking.md): All your business finances, sorted
- [How do the credit card and loan eligibility calculators work?](https://support.moneysupermarket.com/en/articles/8991341-how-do-the-credit-card-and-loan-eligibility-calculators-work.md)

### SuperSaveClub

- [Common questions about the SuperSaveClub](https://support.moneysupermarket.com/en/articles/8991344-common-questions-about-the-supersaveclub.md): All you need to know about the MoneySuperMarket SuperSaveClub
- [Rewards you can earn through MoneySuperMarket](https://support.moneysupermarket.com/en/articles/8991345-rewards-you-can-earn-through-moneysupermarket.md)
- [Savings by MoneySuperMarket - SuperSaveClub Rewards](https://support.moneysupermarket.com/en/articles/13452211-savings-by-moneysupermarket-supersaveclub-rewards.md)
- [How to Redeem Your SuperSaveClub Rewards](https://support.moneysupermarket.com/en/articles/11325969-how-to-redeem-your-supersaveclub-rewards.md)
- [How to submit your Price Promise claim](https://support.moneysupermarket.com/en/articles/9361359-how-to-submit-your-price-promise-claim.md)
- [How can I redeem and resolve issues related to my prepaid Mastercard reward from Giftcloud?](https://support.moneysupermarket.com/en/articles/12088544-how-can-i-redeem-and-resolve-issues-related-to-my-prepaid-mastercard-reward-from-giftcloud.md)
- [Investments by MoneySuperMarket - SuperSaveClub Rewards](https://support.moneysupermarket.com/en/articles/15820541-investments-by-moneysupermarket-supersaveclub-rewards.md)
- [How do I Refer a Friend and claim my reward?](https://support.moneysupermarket.com/en/articles/8991342-how-do-i-refer-a-friend-and-claim-my-reward.md)
- [About our Refer a Friend scheme](https://support.moneysupermarket.com/en/articles/8991343-about-our-refer-a-friend-scheme.md)
- [Your guide to earning cashback when you shop online with SuperSaveClub](https://support.moneysupermarket.com/en/articles/9552344-your-guide-to-earning-cashback-when-you-shop-online-with-supersaveclub.md)
- [Cashback Retailer Terms](https://support.moneysupermarket.com/en/articles/9550970-cashback-retailer-terms.md)
- [Why has my cashback been declined?](https://support.moneysupermarket.com/en/articles/9552279-why-has-my-cashback-been-declined.md)

### Savings & Investments

- [Saving or Investing - What's the Difference?](https://support.moneysupermarket.com/en/articles/15202797-saving-or-investing-what-s-the-difference.md)
- [Getting Started with Savings](https://support.moneysupermarket.com/en/articles/13451922-getting-started-with-savings.md)
- [Funding Your Savings Account](https://support.moneysupermarket.com/en/articles/13452103-funding-your-savings-account.md)
- [Savings Account Management](https://support.moneysupermarket.com/en/articles/13452132-savings-account-management.md)
- [Savings: Security and Protecting Your Money](https://support.moneysupermarket.com/en/articles/13452038-savings-security-and-protecting-your-money.md)
- [Withdrawing Your Savings](https://support.moneysupermarket.com/en/articles/13452166-withdrawing-your-savings.md)
- [Interest on Savings](https://support.moneysupermarket.com/en/articles/13452190-interest-on-savings.md)
- [ISAs: Frequently Asked Questions](https://support.moneysupermarket.com/en/articles/14111546-isas-frequently-asked-questions.md)
- [Savings Account Types](https://support.moneysupermarket.com/en/articles/13452199-savings-account-types.md)
- [Savings: How to notify us of a bereavement](https://support.moneysupermarket.com/en/articles/13452157-savings-how-to-notify-us-of-a-bereavement.md)
- [Getting Started with Investments](https://support.moneysupermarket.com/en/articles/15202510-getting-started-with-investments.md)
- [Managing Your Account](https://support.moneysupermarket.com/en/articles/15274372-managing-your-account.md)
- [Funding Your Investments](https://support.moneysupermarket.com/en/articles/15273574-funding-your-investments.md)
- [Managing Your Investments](https://support.moneysupermarket.com/en/articles/15202694-managing-your-investments.md)
- [Reading Your Investment Portfolio](https://support.moneysupermarket.com/en/articles/15202955-reading-your-investment-portfolio.md)

### Credit Score

- [What is Credit Score?](https://support.moneysupermarket.com/en/articles/9611712-what-is-credit-score.md)
- [How do I update my details in Credit Score?](https://support.moneysupermarket.com/en/articles/8991346-how-do-i-update-my-details-in-credit-score.md)
- [Why is MoneySuperMarket on my credit report? ](https://support.moneysupermarket.com/en/articles/8991347-why-is-moneysupermarket-on-my-credit-report.md)
- [Why have I failed verification?](https://support.moneysupermarket.com/en/articles/8991348-why-have-i-failed-verification.md)
- [What information is found on my credit report?](https://support.moneysupermarket.com/en/articles/8991349-what-information-is-found-on-my-credit-report.md)
- [Understanding Soft vs. Hard Credit Searches](https://support.moneysupermarket.com/en/articles/9611791-understanding-soft-vs-hard-credit-searches.md)
- [How is my credit score generated?](https://support.moneysupermarket.com/en/articles/9611800-how-is-my-credit-score-generated.md)
- [Why is my electoral roll record missing or incorrect?](https://support.moneysupermarket.com/en/articles/9611869-why-is-my-electoral-roll-record-missing-or-incorrect.md)
- [What is a file merge, and why do they happen?](https://support.moneysupermarket.com/en/articles/9813608-what-is-a-file-merge-and-why-do-they-happen.md)

### Keeping You Safe

- [I’ve received a scam email, what should I do?](https://support.moneysupermarket.com/en/articles/8991350-i-ve-received-a-scam-email-what-should-i-do.md)
- [I’ve been a victim of fraud, what can I do?](https://support.moneysupermarket.com/en/articles/8991351-i-ve-been-a-victim-of-fraud-what-can-i-do.md)

### FAQs

- [Meet Fin: Your MoneySuperMarket AI Support Agent!](https://support.moneysupermarket.com/en/articles/11469722-meet-fin-your-moneysupermarket-ai-support-agent.md)
- [MoneySuperMarket ChatGPT App](https://support.moneysupermarket.com/en/articles/13786598-moneysupermarket-chatgpt-app.md)
- [How to Contact MoneySuperMarket: Get Help and Support](https://support.moneysupermarket.com/en/articles/8991356-how-to-contact-moneysupermarket-get-help-and-support.md)
- [How to Make a Complaint with MoneySuperMarket](https://support.moneysupermarket.com/en/articles/9464985-how-to-make-a-complaint-with-moneysupermarket.md)
- [The links on your website aren’t working, what should I do?](https://support.moneysupermarket.com/en/articles/8991357-the-links-on-your-website-aren-t-working-what-should-i-do.md)
- [Why have I received an email quote for my insurance renewal?](https://support.moneysupermarket.com/en/articles/8991360-why-have-i-received-an-email-quote-for-my-insurance-renewal.md)
- [Spotted someone else's details in your account? Here's why, and what to do](https://support.moneysupermarket.com/en/articles/8991361-spotted-someone-else-s-details-in-your-account-here-s-why-and-what-to-do.md)
- [I’m having trouble submitting my application or quote, what do I do?](https://support.moneysupermarket.com/en/articles/8991363-i-m-having-trouble-submitting-my-application-or-quote-what-do-i-do.md)
- [Want to pay for a product you've found? Here's how you do it](https://support.moneysupermarket.com/en/articles/8991367-want-to-pay-for-a-product-you-ve-found-here-s-how-you-do-it.md)
- [Is your vehicle or address not listed? Here's how to fix it](https://support.moneysupermarket.com/en/articles/8991368-is-your-vehicle-or-address-not-listed-here-s-how-to-fix-it.md)
- [I’m looking for advice](https://support.moneysupermarket.com/en/articles/8991369-i-m-looking-for-advice.md)
- [How MoneySuperMarket gets your address and how to update it](https://support.moneysupermarket.com/en/articles/9833143-how-moneysupermarket-gets-your-address-and-how-to-update-it.md)
- [Tips for managing the cost of living crisis: MoneySuperMarket's expert advice](https://support.moneysupermarket.com/en/articles/8991353-tips-for-managing-the-cost-of-living-crisis-moneysupermarket-s-expert-advice.md)